My name is Paul and I’m a FIFO worker who works all over Australia doing remote mineral exploration. Originally from Tasmania, I wanted to purchase an investment property in the South and needed a reliable real estate agent to find a property to suit my needs.
I contacted Enrico Palermo early February while I was in the state, about purchasing a property. The first encounter was brief but to the point, as I was not ready to purchase a house straight away. We exchanged details and Enrico sent me the first of many emails asking me to outline what I was looking for and the budget I had in mind.
Over the next two months emails went back and forwards with different properties that came on the market that I might be interested in. By this time I had travelled over to W.A. for a three month contract drilling in the Gascoyne which is a very remote area of Australia.
This is where Enrico then went above and beyond what I expected from a real estate agent. Due to the remoteness I had to drive up a hill just to get enough reception to send off a email which was a 30 minute ordeal. Though he worked with me by keeping me informed and up to date with everything I needed or asked for. We finally narrowed down my search to three different properties. Since my parents still live in Hobart he offered to pick them up, and then show them around the properties I was interested in. This helped a lot with being able to make a better decision, having someone I know walk through a property, that I have only seen photos of, to tell me about the feel of the property and location.
He made the process of researching, locating and then finally purchasing a property a pleasure, considering I was 160km away from a small remote town called Meekatharra in Western Australia. The property I ended up buying ticked all the right boxes for me and I couldn’t be happier with his customer service.
Anyone who works away from home for long stints will understand the difficulty dealing with a business that expect you to live a 9-5 lifestyle. Any time I needed anything Enrico was contactable by email or text to help with any concerns or queries.
I definitely will be recommending Enrico to work colleagues, friends and I myself will be using his services again when I look at the next property purchase. I don’t think I would have been able to do it without him.