We are writing to you in relation to two of your staff members from your Howrah Office, who were directly involved in the sale of the above property. The individuals we wish to mention are firstly Justin Atkinson and secondly Andrea Brown.
We were introduced to Justin by Andrea in the Howrah office after listing the property with Fall Real Estate. Having dealt with Andrea before and knowing some other staff members, we were slightly apprehensive on meeting Justin not knowing his background experience in real estate. This was proven to be the wrong assumption on our part.
Throughout the sale process he displayed professionalism, courtesy, confidentiality and an overall willingness to be of assistance, either by returning telephone calls or texts promptly or attending our home at various times and days of the week. Justin kept us completely informed of the advertising, open home times, private inspections and most importantly the contract paperwork. He was always very well groomed, well mannered and obliging at all times.
Lynne and I would have no hesitation in engaging him again on our behalf or recommending him to others requiring the services of Fall Real Estate.
Secondly, Andrea Brown who we have known on a professional level for approximately ten years. Once again her knowledge, professionalism, confidentiality and customer service is outstanding. Working in conjunction with Justin throughout the sale we found her to be an extremely valuable person to have involved. Andrea also made herself available for telephone calls and text messages and always answered our queries promptly and professionally.
Finally we would like to thank Justin and Andrea for their hard work and dedication given to us in the successful sale of our property. They are both valuable assets for your company and we wish them well for their future.
-Michael and Lynne Gallagher
Professionalism, courtesy, confidentiality